Privacy policy

Chosen Objects operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Chosen Objects is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or has been anonymized so that it can no longer identify or reasonably be linked to you.

Depending on how you interact with the Services, where you are located, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including information derived from such personal information:

  • Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial information, including credit card, debit card, and bank account details, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the products you view, add to your shopping cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
  • Communications with us, including any information you provide when contacting customer support or otherwise communicating with us.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about your interactions with the Services, such as how and when you access, browse, or otherwise use the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
  • From our service providers, including when they enable certain technologies or collect and process personal information on our behalf.
  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services to you, including fulfilling our contractual obligations, processing payments, preparing and fulfilling your orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit product reviews, and providing you with a personalized shopping experience, such as recommending products based on your purchases. This may include using your personal information to better personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending you marketing communications via email, SMS, or post, and displaying advertisements for products or services on the Services or other websites. These advertisements may be based on products you have previously purchased, added to your shopping cart, or other activities you have carried out while using the Services.

Security and Fraud Prevention

We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, and prevent potentially fraudulent, unlawful, unsafe, or malicious activity, protect public safety, and safeguard our Services. If you choose to create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other login credentials with anyone.

Communicating with You

We use your personal information to provide customer support, respond to your inquiries, deliver effective customer service, and maintain our business relationship with you.

Legal Purposes

We use your personal information to comply with applicable laws and legal obligations, respond to valid legal requests from courts or public authorities, investigate or prepare for legal proceedings, participate in litigation or dispute resolution, and enforce or investigate potential violations of our Terms of Service or other policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, our service providers, and other third parties who perform services on our behalf, such as IT administration, payment processing, data analytics, customer support, cloud hosting, order fulfillment, and shipping.
  • With our business and marketing partners to provide marketing services and advertisements. For example, we use Shopify to support personalized advertising on third-party services based on your online activity across different merchants and websites. Our business and marketing partners will process your information in accordance with their own privacy policies. Depending on where you live, you may have the right to request that we do not share your information for targeted advertising based on your activity across different merchants and websites.
  • When you request, instruct, or otherwise consent to the disclosure of certain information to third parties, such as for product delivery, social media widgets, or third-party login integrations.
  • With our affiliates or other companies within our corporate group.
  • In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy, to comply with legal obligations (including responding to subpoenas, court orders, search warrants, or similar legal requests), to enforce our Terms of Service or other policies, or to protect the Services, our rights, and the rights of our users or others.

Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services is transferred to and shared with Shopify, as well as third parties who may be located in countries other than your country of residence, for the purpose of providing and improving the Services.

To protect, develop, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, together with information from other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and the rights available to you, please visit Shopify's Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights regarding your personal information through Shopify's Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as their terms and conditions. We do not guarantee and are not responsible for the privacy practices, security, accuracy, completeness, or reliability of any information on such websites.

Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or any third party. The inclusion of such links does not, by itself, imply our endorsement of the content, owners, or operators of those platforms, except as expressly stated within the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you transmit to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and apply only in certain circumstances. In some cases, we may decline your request as permitted by applicable law.

  • Right of Access – You may have the right to request access to the personal information we hold about you.
  • Right to Deletion – You may have the right to request that we delete the personal information we hold about you.
  • Right to Correction – You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to Data Portability – You may have the right to receive a copy of your personal information and request that it be transferred to a third party, subject to certain conditions and exceptions.
  • Managing Communication Preferences – We may send you promotional emails. You may opt out of receiving these at any time by using the unsubscribe link included in our emails. If you opt out, we may still send you non-promotional communications, such as messages relating to your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to applicable local laws, you may also have the following rights in addition to those described above:

  • Right to Object and Restrict Processing – You may have the right to object to or request that we restrict the processing of your personal information for certain purposes.
  • Right to Withdraw Consent – Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.

You may exercise any of these rights where indicated within the Services or by contacting us using the contact details provided below.

To learn more about how Shopify processes your personal information and the rights available to you, including rights relating to information processed by Shopify, please visit: https://privacy.shopify.com.

We will not discriminate against you for exercising any of your rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Where permitted by law, you may authorize an agent to submit requests on your behalf. Before accepting such a request, we may require proof that the agent has been authorized to act on your behalf and may ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have any concerns or complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. If you are located in the European Economic Area (EEA), you can find a list of the relevant supervisory authorities on the European Data Protection Board website.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

Where we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contractual safeguards approved by the relevant UK authority, unless the transfer is made to a country that has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this website, revise the "Last Updated" date, and provide notice where required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

Phone: +45 22 43 07 15
Email: chosenobjects@outlook.com
Address: Carl Bernhards Vej 13, 3rd Floor, Apt. Right, 1817 Frederiksberg C, Denmark

For the purposes of applicable data protection laws, Chosen Objects is the data controller of your personal information.